SELLING AND SHIPPING TERMS, AND PAYMENT METHOD
DESTINATIONS AND SHIPPING COSTS
We ship to EUROPE (except RUSSIA and UKRAINE), ASIA, AMERICA (except ARGENTINA and CUBA) and OCEANIA. Shipping to these areas is via the transport “UPS” company, “GLS” or “Correos Express”. Ecuación Natural will send an email to the customer with the tracking number of the order.
FOR INTERNATIONAL SHIPPING, ECUACIÓN NATURAL IS NOT RESPONSIBLE FOR THE POSSIBLE CONTRACTORS THAT MAY COME IN CUSTOMS.
IBERIAN PENINSULA AND THE BALEARIC ISLANDS:
·Free for orders over €30.
· €7.00 for orders less than €30.
CANARY ISLANDS, CEUTA AND MELILLA:
·Free for orders over €100.
· €20.00 for orders less than €30.
EUROPE (Germany, Andorra, Austria, Belgium, Vatican City, Slovakia, Slovenia, Finland, France, Italy, Liechtenstein, Luxembourg, Monaco, The Netherlands, Poland, The United Kingdom, The Czech Republic, San Marino and Switzerland):
· Free for orders over €100.
· €10 for orders less than €100.
EUROPE (Bulgaria, Croatia, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Malta, Moldova, Norway, Romania, Serbia and Sweden):
· Free for orders over €300.
· €10 for orders over €100.
· €20 for orders less than €100.
EUROPE (Albania, Azerbaijan, Belarus, Bosnia and Herzegovina, Cyprus, Georgia, Israel, Kazakhstan, Faroe Islands, North Macedonia, Malta, Montenegro, Iceland and Turkey):
· €15 for orders over €150.
· €30 for orders less than €150.
CANADA AND USA:
·€10 for orders over €300.
· €15 for orders over €100.
· €25 for orders less than €100.
CENTRAL AMERICA, SOUTH AMERICA, MEXICO, SAN PEDRO AND MIQUELÓN, GREENLAND, BAHAMAS, BERMUDAS, ANTIGUA AND BARBUDA, BARBADOS, DOMINICA, GRANADA, JAMAICA, SAN VICENTE AND THE GRENADINES, SANTA LUCÍA, TRINIDAD AND TOBAGO AND SAINT KITTS AND NEVIS:
· €30 for orders over €150.
· €45 for orders less than €150.
For the request of urgent shipments, you must contact us in advance at info@ecuacionnatural.com.
RETURNS
The items offered in our store are guaranteed by important commercial firms. Offering the highest quality and the best guarantee is our commitment to our customers. Ecuación Natural will support the return of defective products and erroneous shipments.
To process the return, the product must be in perfect conditions, in its original packaging, accessories or freebies including. To return a product, the receipt or invoice sent with the order must be submitted. Ecuación Natural will proceed to the exchange of the product within a period of 30 working days. In case of failure to comply with any of these conditions, we will contact you to offer you the option of restoring items that have not been accepted.
CONDITIONS OF SALE
The general conditions of sale, described below “General Conditions”, governed exclusively contractual relations between any user of the web page ecuacionnatural.com.
These general terms and conditions of sale are the only applicable and supersede any other general condition, except in the event of cancellation prior, express written. Ecuación Natural may occasionally amend articles from its general terms and conditions, so it is desirable that these be read on each visit to the web page ecuacionnatural.com. These changes are attributable to from publication on the Internet and may not apply to contracts concluded earlier. Each purchase on the website is governed by the applicable general conditions on the date of the order. We believe once you have placed an order, there will be accepted without reservations our general conditions of sale after you have read.
By accessing the portal, you agree to respect the General Conditions as well as the conditions of use contained in the same.
The use of the web constitutes the full acceptance by the user of all the General Conditions of use of the existing website at each time the user accesses the same; so if this does not agree with any of the terms set forth herein, shall not use the web site.
FORMS OF PAYMENT
Credit card: you can pay your purchases with your credit or debit card (Visa, MasterCard, 4B, Euro 6000 card, American Express, etc.).
PayPal: you can pay for your purchases through the secure “PayPal” payment system.
PRICES
The sale prices listed in the portal are shown in euros. VAT is included in these prices, but not the shipping costs. Shipping costs are borne by the user and will be added to the total amount of the selected products once the order has been placed.
We reserve the right to change our prices at any time. However, we apply the rates in effect as indicated in the portal at the time of placing your order.