Shipping
We ship to EUROPE, ASIA, AMERICA (except ARGENTINA and CUBA) and OCEANIA. Shipping to these areas is via “FedEx”, “DHL”, “UPS”,“NACEX”. We will send you an email with the tracking number of the order.
Iberian Peninsula
– Nacex
– 24/48 hours
– €7 for amounts under €50
– Free shipping from €50
Balearic Islands
– Nacex
– 2/3 days
– €7 for amounts under €50
– Free shipping from €50
Ceuta and Melilla
–UPS
– 3/4 days
– €15 for amounts less than €100
– Free shipping from €100
Canary Islands and Azores
–UPS
– 3/4 days
– €15 for amounts less than €100
– Free shipping from €100
Germany, Andorra, Austria, Belgium, Vatican City, Denmark, Finland, France, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, Norway, Netherlands, San Marino, Sweden.
– FedEx, UPS or DHL
– 2-4 days
– €10 for amounts less than €140
– Free shipping from €140
Bulgaria, Cyprus, Croatia, Slovakia, Slovenia, Estonia, Greece, Hungary, Latvia, Lithuania, Malta, Moldova, Poland, Czech Republic, Romania and Switzerland.
– FedEx, UPS or DHL
– 2-4 days
– €20 for amounts less than €140
– €15 for amounts less than €300
– Free shipping from €300 or over
Albania, Azerbaijan, Belarus, Bosnia and Herzegovina, Georgia, Israel, Kazakhstan, Faroe Islands, North Macedonia, Montenegro, Iceland, Sebia and Turkey
– FedEx or UPS
– 2-4 days
– €30 for amounts less than €150
– €20 for amounts less than €400
– Free shipping from €401
United Kingdom
– FedEx or UPS
– 2-4 days
– €20 for amounts less than €140
– Free shipping from €140
United States, Canada and Puerto Rico
– FEDEX or UPS
– 2-4 days
– €20 for amounts less than €150
– €15 for amounts up to €300
– Free shipping from €300
Antigua and Barbuda, Bahamas, Barbados, Belize, Bolivia, Brazil, Chile, Colombia, Costa Rica, Dominica, Ecuador, El Salvador, Grenada, Guatemala, Guyana, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Paraguay, Peru, Dominican Republic, Saint Kitts and Nevis, Saint Vincent and the Grenadines, Saint Lucia, Suriname, Trinidad and Tobago, Uruguay and Venezuela
– FedEx or UPS
– 2-4 days
– €45 for amounts less than €150
– €30 for amounts less than €350
– Free shipping from €350
Saudi Arabia, Armenia, Azerbaijan, Bangladesh, Bahrain, Myanmar, Brunei, Bhutan, Cambodia, Qatar, China, South Korea, United Arab Emirates, Philippines, Georgia, India, Indonesia, Iraq, Iran, Israel, Japan, Jordan, Kazakhstan , Kuwait, Laos, Lebanon, Malaysia, Maldives, Mongolia, Nepal, Oman, Pakistan, Singapore, Syria, Sri Lanka, Thailand, Tajikistan, East Timor, Turkmenistan, Turkey, Uzbekistan, Vietnam and Yemen
– FedEx or UPS
– 2-4 days
– €45 for amounts less than €150
– €30 for amounts less than €300
– €15 from €300
Oceania
– FedEx, UPS or DHL
– 4-5 days
– €40 for amounts less than €150
– €25 for amounts less than €400
– Free shipping from €400
Returns
The articles offered in our store are endorsed by important commercial firms. Offering the highest quality and the best guarantee is our commitment to our customers. Ecuación Natural will admit the return of defective products and erroneous shipments, being Ecuación Natural the responsible for the shipping costs, provided that the customer communicates reliably within 7 days from receipt of the shipment. Once notified, the transport company will pick up the erroneous or defective order. In cases of return in which the product is in good condition, you can choose to exchange for another product, a purchase voucher with the amount of the return or the refund of the purchase amount. The customer has a period of 14 days from the delivery of the order.